RISE

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Delete your account

Valid from 17 October 2026 · app Rise: Build Your System (iPhone and Android)

This page explains how to delete your account in the mobile app Rise: Build Your System together with all the data we store for it. The app is operated by Vassweb s. r. o. Deletion is free of charge and does not depend on a subscription.

1. Delete in the app (fastest)

  • Open the Rise app and sign in to the account you want to delete.
  • On the home screen open the menu (top right) and choose Settings.
  • At the very bottom, in the Account section, tap Delete account and then Continue.
  • To confirm, type DELETE in capital letters and tap Continue.
  • After 5 seconds tap Yes, permanently delete my account.

The account is deleted immediately and the app signs you out. If deletion fails (for example without an internet connection), the app shows an error and nothing changes — just try again.

2. Delete without the app (by e-mail)

If you no longer have the app, write from the e-mail address you registered with to vass@vassweb.com with the subject Delete my Rise account. If you write from another address, include the account e-mail — before deleting we verify that the account is yours. We handle the request free of charge within 30 days at the latest and confirm the deletion by e-mail.

3. What is deleted

  • the account — e-mail, password (stored only as a hash) and the record of your consents (age 16+, privacy policy, AI, health data),
  • everything you created in the app: habits and their completion, tasks, goals (OKRs), notes and journal, focus sessions and meditations, mind dump, books and quotes, links, challenges, wins, XP, levels and badges,
  • your profile and answers from the onboarding questionnaire,
  • conversations with the AI coach and weekly reviews,
  • wellbeing and health data (mood, energy, stress, sleep, exercise, nutrition, hydration).

We irreversibly remove the data from our database within 30 days of deletion at the latest.

4. What is kept and for how long

  • Purchase records (Rise Pro subscription) at Apple, Google and in the RevenueCat service — for as long as accounting and tax law requires.
  • Technical logs of the AI server (user identifier, feature, time, token count — no conversation content) — only as long as needed for abuse protection and billing.
  • Data stored only on your phone (PIN, app settings) — removed when you uninstall the app.

5. Deleting the account does not cancel a subscription

If you have Rise Pro, cancel the subscription separately: on iPhone in Settings → your name → Subscriptions (Apple subscriptions), on Android in Google Play → Payments & subscriptions → Subscriptions (Google Play subscriptions). Neither deleting the account nor uninstalling the app stops payments.

6. Deleting only some data

You don’t have to delete the whole account: in the app under Settings → Health data you can withdraw consent and your mood, sleep, exercise, nutrition and hydration records are deleted; under Settings → Artificial intelligence you can withdraw AI consent. Individual habits, tasks or notes can be deleted right where they are. You can ask for deletion of other data by e-mail (section 2).

7. Controller

Vassweb s. r. o., Školská 981/36, 931 01 Šamorín, Slovak Republic · Company ID (IČO) 56 921 021 · Tax ID (DIČ) 2122501524 · VAT ID SK2122501524 · registered in the Commercial Register of the District Court Trnava, section Sro, file no. 59422/T · managing director Richard Vass · e-mail vass@vassweb.com · phone +421 918 668 728

Details on data processing are in the Privacy Policy.